Help & Support

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UK Delivery Summary

UK Delivery Option Price
UK Standard (Free for orders over £150.00 - Excludes Northern Ireland) - 2 to 4 Days £3.99 or Free
UK Express - 1 to 3 Days £5.99
UK Next Working Day £8.00
UK Next Working Day Delivery (Guaranteed) £15.00
UK Next Working Day - Before 2pm £18.00
UK Saturday Delivery £30.00
UK Sunday Delivery £30.00

Additional Shipping Fees

Please Note, a number of our products fall into 'Large', 'Extra Large' or 'Oversized' products, and would require an additional shipping fee applied automatically to the order. All of these products will display this on their dedicated listings. Below is a breakdown of the additional fee that would be added to the order:

  • Large Product(s) - £10
  • Extra-Large Product(s) - £30
  • Oversized Product (s) - £45

Please Note: The delivery times can differ depending on your country, therefore please refer to our International Expected Delivery Times. Please Note that delivery times may differ for remote areas dependant on accessibility. FREE Standard delivery is for orders over £150, is applicable for UK addresses only and does not include International.

Please be aware that some of our products are too large for our regular courier, this means that we will have to use an alternative courier in order to deliver your item at an additional shipping charge. This charge will be taken after purchase and will be required to send your item out. We will contact you before dispatching your order. This service can take up to 48 hours and is not available on Saturdays or timed deliveries

Please note, if an item is classed as a large item, we cannot guarantee next working day delivery, express delivery or timed delivery. Please note, large items may be delayed while being processed by the courier company and due to this, we would be unable to refund any postage paid due to a delivery delay. This includes UK and International deliveries.

Please be aware, when the safe place option is selected, this is not something which is done by us but it is done via the chosen courier. The courier does state that any safe place requests are left at the customers own risk. Therefore, as this is something which is set up externally to us, we are unable to take any responsibility for any loss or damage which may result from the package being left in the requested safe place.

Please note: Any orders placed on a guaranteed service that meet the criteria for a postage refund, only the postage portion of the shipping will be refunded. The refund will not include any additional surcharges such as additional handling or oversized goods.

Please note, timed and next day services are not available to Scottish Highlands or Scottish Islands. Please do not select a timed or next day service if you are in any of the following postcodes.

Scottish Highlands- FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50

Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3

Our express and standard service are both unaffected.  

UK Standard Delivery

Free or £3.99

We recommend allowing 2-4 working days for your order to reach you.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday Friday
Tuesday Monday
Wednesday Monday
Thursday Monday
Friday Tuesday
Weekend Wednesday

UK Express Delivery

Free or £5.99

We recommend allowing 1-3 working days for your order to reach you.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday Thursday
Tuesday Friday
Wednesday Monday
Thursday Tuesday
Friday Wednesday
Weekend Thursday

UK Next Working Day Delivery

£8.00

If your order is received before our daily cut off time of 3:00pm, your order will be dispatched out from our warehouse the same day. You should then expect to receive your order the next working day. (Please note, if this does not arrive next day, the shipping cost is unfortunately NOT refundable. For a refundable option, please see UK Next Working Day Delivery (Guaranteed)). Excludes Scottish Highlands & Islands.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday - Thursday Next Working Day
Friday Monday
Weekend Tuesday

UK Next Working Day Delivery (Guaranteed)

£15.00

If your order is received before our daily cut off time of 3:00pm, your order will be dispatched out from our warehouse the same day. You should then expect to receive your order the next working day. On the rare occasion anything was to go wrong during transit and the package did not arrive next day, the shipping cost that you pay is fully refundable through this service. Excludes Scottish Highlands & Islands.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday - Thursday Next Working Day
Friday Monday
Weekend Tuesday

UK Before 2pm Next Working Day Delivery

£18.00

If your order is received before our cut off time, you should expect to receive your order before 1pm the next working day. Excludes Scottish Highlands & Islands.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday - Thursday Before 2pm Next Working Day
Friday Before 2pm Monday
Weekend Before 2pm Tuesday

UK Saturday & Sunday Delivery

£30.00

If your order is received before 3pm on Friday afternoon, you should expect to receive your order by the end of day on the nearest Saturday or Sunday. Excludes Scottish Highlands & Islands.

Order Date (if received before 3pm) Latest Expected Delivery Date
Monday - Friday Saturday or Sunday
Weekend The following Saturday or Sunday  (+1 week)

Please Note: UK Next Working Day Delivery, International Express, before 2pm Services, Saturday & Sunday Deliveries are not guaranteed as sometimes your parcel may encounter some delays with the courier company while in transit that are out of our control.

The cut off time for orders may be subject to change - please enquire for more information.

International Delivery Summary

International Delivery Option Estimated Transit Time
International Standard Delivery 2-5 Working Days
International Express Delivery 1-2 Working Days

Please Note: The delivery times can differ depending on your country, therefore please refer to our International Expected Delivery Times. Please Note that delivery times may differ for remote areas dependant on accessibility.

Please be aware that some of our products are too large for our regular courier, this means that we will have to use an alternative courier in order to deliver your item at an additional shipping charge. This charge will be taken after purchase and will be required to send your item out. We will contact you before dispatching your order. This service can take up to 48 hours and is not available on Saturdays or timed deliveries

Please note, if an item is classed as a large item, we cannot guarantee next working day delivery, express delivery or timed delivery. Please note, large items may be delayed while being processed by the courier company and due to this, we would be unable to refund any postage paid due to a delivery delay. This includes UK and International deliveries.

Please note, if the item is considered oversized in terms of weight or length, we reserve the right to contact you to recuperate any losses involved with the additional shipping costs. These charges will need to be paid within 48 hours to continue with the shipping of the oversized goods. In the event of no response to the additional charges, we will cancel the oversized goods from your order and ship out any other items which can be shipped with the shipping costs already paid.

Additional Shipping Fees

Please Note, a number of our products fall into 'Large', 'Extra Large' or 'Oversized' products, and would require an additional shipping fee applied automatically to the order. All of these products will display this on their dedicated listings. Below is a breakdown of the additional fee that would be added to the order:

  • Large Product(s) - £10
  • Extra-Large Product(s) - £30
  • Oversized Product (s) - £45

International Delivery Rates

Country Quickest Estimated Transit Time Standard Express
Andorra 3-5 Working Days £250.00 X
Austria 2-7 Working Days £40.00 £200.00
Australia 2-11 Working Days X £250.00
Belgium 2-7 Working Days £18.00 £100.00
Bosnia 3-17 Working Days £250.00 X
Brazil 3-17 Working Days £250.00 X
Bulgaria 2-7 Working Days £45.00 £250.00
Canada 2-11 Working Days X £150.00
Croatia 2-7 Working Days £45.00 £250.00
Cyprus 2-11 Working Days X £150.00
Czech Republic 2-7 Working Days £45.00 £250.00
Denmark 2-7 Working Days £40.00 £200.00
Estonia 2-7 Working Days £45.00 £250.00
Finland 2-7 Working Days £40.00 £200.00
France 2-11 Working Days £25.00 £150.00
Germany 2-11 Working Days £25.00 £150.00
Gibraltar 2-11 Working Days £80.00 £300.00
Greece 2-7 Working Days £45.00 £250.00
Hungary 2-7 Working Days £45.00 £250.00
Iceland 2-11 Working Days X £150.00
Ireland 2-7 Working Days £18.00 £100.00
Israel 3-17 Working Days X £250.00
Italy 2-7 Working Days £40.00 £200.00
Japan 3-17 Working Days X £250.00
Latvia 2-7 Working Days £45.00 £250.00
Lebanon 3-17 Working Days X £250.00
Lithuania 2-7 Working Days £45.00 £250.00
Luxembourg 2-7 Working Days £18.00 £100.00
Malta 2-11 Working Days X £150.00
Monaco 3-17 Working Days X £250.00
Montenegro 3-17 Working Days X £250.00
Netherlands 2-7 Working Days £18.00 £100.00
New Zealand 2-11 Working Days X £250.00
Norway 2-11 Working Days £80.00 £300.00
Poland 2-7 Working Days £45.00 £250.00
Portugal 2-7 Working Days £40.00 £200.00
Romania 2-7 Working Days £45.00 £250.00
San Marino 3-17 Working Days X £250.00
Saudi Arabia N/A X X
Serbia 3-17 Working Days X £250.00
Singapore 3-17 Working Days X £250.00
Slovakia 2-7 Working Days £45.00 £250.00
Slovenia 2-7 Working Days £45.00 £250.00
South Africa N/A X X
Spain 2-7 Working Days £40.00 £200.00
Sweden 2-7 Working Days £40.00 £200.00
Switzerland 2-11 Working Days £80.00 £300.00
United Arab Emirates 3-17 Working Days X £250.00
United States 2-11 Working Days X £60.00
Jersey/Guernsey 2-11 Working Days £25.00 £150.00
Isle of Man* 2-11 Working Days £25.00 £150.00
Northern Ireland 1-3 Working Days £6.00 £35.00

 

*Please note, the following postcodes are eligible for a two-day service only due to them being considered offshore: PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, PO42, PO43, PO44, PO45, PO46, PO47, PO48, PO49

Returns Form

EssentialPhoto is committed to the provision of quality and reliable products and outstanding customer service.
However if you are not satisfied with your purchase, you are entitled to cancel your order and return the goods within 28 working days for a full refund of the purchase price of the goods.

Product Code Item Description Quantity Return Reason
Add Row

Please note refunds are not available to orders over 28 days old